Tell us what needs putting right
Let’s address
your concern.
If you are unhappy with a product, installation or the service you have received, tell us so we can review it.
How to contact us.
Email info@blueskywindowsservices.co.uk with “Complaint” in the subject line, call 07546 891006, or write to Blue Sky Windows Services Ltd, Unit 54, Queens Court Trading Estate, Greets Green Road, West Bromwich, B70 9EG.
Please include your name, installation address, order reference if available, the issue, relevant dates, photographs and the outcome you are seeking. Keep copies of the information you send.
What happens next.
We review the information, check the order and installation details, and contact you to discuss the concern. We may need more photographs or an inspection to understand what has happened. We will explain the next steps and any proposed resolution.
If you remain unhappy, reply explaining which points remain unresolved and ask for a further review. We will explain our position and any applicable next steps.
Independent guidance.
You can seek independent consumer advice through Citizens Advice. This process does not limit your legal rights. For concerns about personal information, see our privacy policy.